Privacy Policy
At Moksha Wellness, we value the trust you place in us when sharing your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our sanctuary in Candolim, Goa, or use our digital platforms.
1. Information We Collect
To provide you with a bespoke wellness experience, we may collect the following types of information:
- Personal Identity: Name, age, and gender to customize your therapeutic treatments.
- Contact Details: Phone number and email address for booking confirmations and appointment reminders.
- Health Insights: Any medical conditions or allergies you share with us to ensure your safety during rituals.
- Digital Data: IP addresses and cookies used purely to enhance your browsing experience on our website.
Data Protection Guarantee
Moksha Wellness does not sell, rent, or trade your personal information to third-party marketing companies. Your data is used exclusively to facilitate your wellness journey with us.
2. How We Use Your Data
Your information allows us to maintain the high standard of service expected at our luxury spa:
- To manage and confirm your ritual appointments via WhatsApp or Phone.
- To customize massage techniques based on your shared physical needs.
- To send occasional exclusive offers or seasonal wellness tips (only if you opt-in).
- To comply with local Indian legal and regulatory requirements for hospitality businesses.
3. Security of Your Information
We implement rigorous security measures to protect your data from unauthorized access. Our digital booking systems are encrypted, and physical records within our Candolim facility are kept in secure, restricted-access areas.
4. Cookies and Web Tracking
Our website uses "cookies" to improve functionality. You have the choice to accept or decline cookies through your browser settings. Declining cookies may prevent you from taking full advantage of the interactive features of our website, such as the WhatsApp booking form.
5. Your Rights
You have the right to request access to the personal data we hold about you, or to request that we correct or delete your information from our active records. To exercise these rights, please contact our concierge desk.
6. Third-Party Links
Our website may contain links to external sites (such as Google Maps). We are not responsible for the privacy practices of these external platforms and encourage you to read their respective policies.
7. Contact Our Privacy Officer
If you have any questions regarding this policy or the treatment of your personal data, please reach out to us directly:
Moksha Wellness Center
Anna Vaddo Rd, Inside Oye Town House,
Candolim, Goa 403515
Email: mokshamassagecentre@gmail.com
WhatsApp: +91 80552 55433